Help with the ordering process

There are two ways to order form Gumnut Toys:

• Online
• Over the phone

How to order online

To process an order online you need to have a valid email address for us to send to you your order details. One of the most common problems with online ordering is incorrect email addresses or mistakes occurring when you enter your email address.

Step 1: Add items to your shopping cart

• Select the items and quantities you would like to order and these will be added to your shopping cart
• Select your country from the drop down list and click on the "Calculate" button to calculate shipping costs
• Enter your email address (for returning customers only)
• Click on the Checkout button

Note: There are three shipping methods: Pick up, Post and Express Post. Please refer to the table below for shipping costs. If you choose the Pick up or Express Post option, the shipping costs will be calculated manually before the payment is processed.

Step 2: Fill in your billing information

• Enter your billing details and your delivery details
• Click on the Submit button

Step 3: Choose your payment method

• Click on Direct Deposit, PayPal, Credit Card or Money Order

Note: We don't accept Cheques or Cash when you order online.

Step 4: Payment details

• Direct Deposit: copy the account details for the direct deposit payment and click on the Submit button
• PayPal: click on the Submit button
• Credit Card: fill in your credit card details in the spaces provided and click on the Submit button
• Money Order: copy the details for the money order payment and click on the Submit button

Step 5: Process Order

• Review the billing and shipping information
• Review the payment information
• Review the products information
• Click on the Place Order button to confirm the order

Once your order is fully processed you will receive an email of the order details. If you do not receive the emailed order confirmation please click here to contact us.

How to order over the phone

Step 1: Choose your items

Step 2: Call us on 0412 732 067 to place your order

Step 3: Pick up your items

Step 4: Pay cash, money order, credit card or EFTPOS